Data portability
Under the EU Data Act and the GDPR you can take your data with you at any time, free of charge. This page describes what the export contains and its formats.
How to export
- Everything in an organisation: an owner opens Team & organisation → Export everything.
- One project: the project dashboard offers a backup (JSON) and Word, Excel and Markdown exports.
- Your personal data: Account → Download my data.
Contents of the organisation export (ZIP)
| Path | Format | Contents |
|---|---|---|
organisation.json | JSON (UTF-8) | Organisation details and settings, members and their roles, export date and format version (stellate-export/1) |
projects/<name>-<id>/project.json | JSON | All project data: call, consortium, work packages, tasks, deliverables, milestones, budget, Part A and Part B text, writing plan, meetings with decisions and actions, risks, grant reporting, invited partners, activity history and the file list |
projects/<name>-<id>/files/… | Original file formats | Every file in the shared folder in its folder structure; earlier versions in _earlier-versions |
security-log.json | JSON | The organisation’s security log entries |
README.txt | Text | Description of the structure |
Data is exported decrypted, so it can be imported elsewhere; store the export securely. JSON field names follow the application’s data model and are stable within a format version. Dates are ISO 8601 or milliseconds since 1970 (UTC). Amounts are in euro.
Switching provider
See section 8 of the terms of service: at most two months’ notice, a 30-day transition period, help with the move and no switching fees.